Field Motor Engineer Somerset Area

Field EngineerDivision: Davies UKI Reports to: Head of Engineering Location: Field-based Hours: 08:30 – 17:00 About the Role We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes. You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types. What will your day look like: Key Responsibilities • Produce accurate, detailed, and high-quality engineering reports • Assess, value, and negotiate vehicle repair costs • Provide fair and accurate vehicle valuations • Negotiate total loss settlements • Apply detailed knowledge of salvage categories • Manage claims through to resolution • Liaise with repairers, customers, and internal teams • Support colleagues and contribute to team success Knowledge and Abilities: Skills & ExperienceEssential: Qualified to IAEA or ATA (VDA) standard • Experience within insurer or independent engineering environment • Strong understanding of claims processes and salvage categorisation • Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s) • Ability to inspect a wide range of vehicles including: • Cars • HGVs • Agricultural machinery • Caravans • Excellent negotiation and communication skills • Strong analytical and problem-solving ability • Effective time management and prioritisation skills Desirable: AQP qualification Personal Attributes • Detail-oriented and structured approach • Confident decision maker and negotiator • Ability to work independently in a fast-paced environment • Strong customer focus with complaint resolution experience • Professional handling of sensitive and confidential information #INDUKI Benefits Career & Purpose • Davies Innovation Lab • Leadership training programme • Funding for professional qualifications • Thrive at Davies; learning opportunities Environmental & Social • The Davies Foundation • Local charity funding • Pennies To Heaven • Employee Resource Groups • Employee volunteering programme Financial Health • Pension, 5% employee and 5% employer contribution • My Choices at Davies provides; High Street discounts and Financial wellbeing hub • Life assurance: x4 • Refer a Friend • Cycle to Work Scheme • Lease car salary sacrifice • Davies Incentive Plan • Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing • Wellbeing centre; move, munch, money & mind focus • Discounts with 100's of UK retailers • EAP; 24/7 confidential helpline • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years • Flexible working • Dress for your day • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan