Financial Services Operations Administrator, £28,000 – £32,000 (DOE) + bonus + benefits, Hybrid

Financial Services Operations Administrator — Financial ServicesCity of London £28,000 – £32,000 (DOE) + quarterly bonus + excellent benefitsFull time, permanent Hybrid — 2 days WFH after probation My client, a well-established and highly successful financial services firm based in the City of London, is looking for an experienced Operations Administrator to become the backbone of their close-knit team. This is a genuinely varied role at the heart of a small, friendly business that prides itself on exceptional client service — and looks after its staff just as well, with a generous bonus scheme and a strong all-round benefits package. The role You will provide broad operational and administrative support to the Directors and wider team, including: • Office administration: CRM data entry, AML checks, client information requests, post, phones and meeting-room management • Finance support: income reconciliation in the CRM, assisting with monthly payroll, compliance, introducer payments and bank reconciliation • Compliance & regulation: maintaining the compliance calendar, coordinating internal and external file checks, managing the CPD tracker and Financial Promotions register, and staying on top of regulatory updates via the compliance helpdesk • Office & people support: procurement, client gifting, organising team socials, and assisting with recruitment, contracts, staff reviews and incentives About you • 1+ years in an operations or senior administration role within a regulated business • Experience supporting or coordinating a small-to-medium-sized team • Strong daily Excel skills, excellent numeracy, and first-class written and verbal communication • Organised, methodical and diligent, with impeccable attention to detail and a positive, hardworking approach Benefits (on completion of probation) • Quarterly bonus scheme • Private medical and travel insurance • Gym membership • Enhanced pension • Annual exam allowance to support your professional development • Hybrid working — 2 days from home If you're a bright, organised administrator looking for a role where you'll be trusted, developed and genuinely valued, apply today or contact Joanna for a confidential chat.