Fundraising Data Administrator

Main Duties and ResponsibilitiesThe Fundraising Data Administrator will be responsible for: • Processing fundraising income accurately and efficiently across multiple income streams. • Maintaining and updating supporter records on the Hospice CRM, ensuring data is accurate and compliant with UK GDPR. • Processing Gift Aid claims and donor acknowledgements. • Producing reports and supporting fundraising data analysis to inform fundraising and marketing activity. • Preparing mailing lists and administrative support for fundraising campaigns and events. • Responding to donor enquiries in a professional, friendly and timely manner. • Working with the Hospice's external lottery provider to maintain accurate supporter records and consent preferences. • Counting, recording and processing cash, cheque, card and online donations in accordance with Hospice financial procedures. • Assisting the Finance Team with income reconciliation and month-end reporting. • Raising purchase orders, processing invoices and supporting financial administration. • Maintaining accurate fundraising administration systems, records and filing in line with Hospice policies. • Identifying opportunities to improve administrative systems and processes. • Working collaboratively with colleagues across the Hospice, including the Fundraising, Finance and Reception teams, to support smooth fundraising operations. • Ensuring all work is carried out in accordance with Hospice policies, procedures and relevant legislation, including UK GDPR and Fundraising Regulator guidance. • Undertaking any other duties appropriate to the role as reasonably requested by the Individual Giving and Supporter Care Team Manager. Job description Job responsibilities Main Duties and ResponsibilitiesThe Fundraising Data Administrator will be responsible for: • Processing fundraising income accurately and efficiently across multiple income streams. • Maintaining and updating supporter records on the Hospice CRM, ensuring data is accurate and compliant with UK GDPR. • Processing Gift Aid claims and donor acknowledgements. • Producing reports and supporting fundraising data analysis to inform fundraising and marketing activity. • Preparing mailing lists and administrative support for fundraising campaigns and events. • Responding to donor enquiries in a professional, friendly and timely manner. • Working with the Hospice's external lottery provider to maintain accurate supporter records and consent preferences. • Counting, recording and processing cash, cheque, card and online donations in accordance with Hospice financial procedures. • Assisting the Finance Team with income reconciliation and month-end reporting. • Raising purchase orders, processing invoices and supporting financial administration. • Maintaining accurate fundraising administration systems, records and filing in line with Hospice policies. • Identifying opportunities to improve administrative systems and processes. • Working collaboratively with colleagues across the Hospice, including the Fundraising, Finance and Reception teams, to support smooth fundraising operations. • Ensuring all work is carried out in accordance with Hospice policies, procedures and relevant legislation, including UK GDPR and Fundraising Regulator guidance. • Undertaking any other duties appropriate to the role as reasonably requested by the Individual Giving and Supporter Care Team Manager.