German speaking Customer Service Representative

FRENCH SELECTION (FS) German speaking Customer Service Representative Location: Bury St Edmunds Office Based Role Salary: Competitive - please state your expectations Ref: 8238GCS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8238GCS The company: A well-established manufacturing company of technical products with global operations Main duties: To provide excellent B2B customer service and administrative support The role: - Respond to client enquiries in a timely manner, ensuring a quick turnaround time for order status updates - Provide technical product advice and recommendations to clients based on their requirements - Keep record of stock availability and lead times in order to advise customers accordingly - Maintain accurate client details in the system and update when needed - Process purchase orders, invoices and other documentation in the system - Monitor customer satisfaction and suggest areas for improvements where necessary The candidate: - Fluent in German to business standard (written and spoken) - Essential - Previous customer service and administrative experience in a manufacturing or industrial environment - Essential - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate with knowledge of ERP systems The salary: Competitive – please state your expectations French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.