GP Practice Medical Secretary

Job responsibilities - varied roles and responsibilities The purpose of the role is to: • Complete all General Practice Medical Secretarial work - includes referrals to other medical organisations, medical reports work in respect to solicitor requests. Ensure all documents are processed in line with the practice policy. • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way via the referrals pathways. • Undertake a variety of administrative duties to assist in the smooth running of the practice • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies • Updating patient information accurately on SystmOne Duties and responsibilities include: • Processing face to face and telephone requests for medical reports, medical information, referrals, ensuring callers are informed of the timescales for processing the information • Taking messages and passing on information • Filing and retrieving paperwork • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers • Providing clerical assistance to practice staff as required from time • The post-holder should recognize the importance of effective communication within the team • Complete all annual Mandatory training as appropriate Job description Job responsibilities Job responsibilities - varied roles and responsibilities The purpose of the role is to: • Complete all General Practice Medical Secretarial work - includes referrals to other medical organisations, medical reports work in respect to solicitor requests. Ensure all documents are processed in line with the practice policy. • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way via the referrals pathways. • Undertake a variety of administrative duties to assist in the smooth running of the practice • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies • Updating patient information accurately on SystmOne Duties and responsibilities include: • Processing face to face and telephone requests for medical reports, medical information, referrals, ensuring callers are informed of the timescales for processing the information • Taking messages and passing on information • Filing and retrieving paperwork • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers • Providing clerical assistance to practice staff as required from time • The post-holder should recognize the importance of effective communication within the team • Complete all annual Mandatory training as appropriate