GP Receptionist/Administrator

Key Responsibilities: • Greet patients and visitors in a courteous and professional manner. • Be able to cover all reception position as neccessary. Electronic processing of all workflow increasingly important • Manage patient appointments using the surgerys booking system. • Answer telephone calls promptly and handle enquiries efficiently. Directing patients based on their needs. • Registrations of new patients computer data and update patient records. • Process incoming and outgoing correspondence and messages. • Handle patient queries regarding prescriptions, referrals, and test results, directing them to appropriate clinical staff when necessary. • Maintain confidentiality and comply with data protection regulations at all times. • Support the clinical team by coordinating patient flow and managing waiting areas. • Handle administrative tasks such as filing, scanning, read coding and managing incoming post. • Assist with billing and payment processing where applicable. This list is not exhaustive and may include other duties as assigned. Job description Job responsibilities Key Responsibilities: • Greet patients and visitors in a courteous and professional manner. • Be able to cover all reception position as neccessary. Electronic processing of all workflow increasingly important • Manage patient appointments using the surgerys booking system. • Answer telephone calls promptly and handle enquiries efficiently. Directing patients based on their needs. • Registrations of new patients computer data and update patient records. • Process incoming and outgoing correspondence and messages. • Handle patient queries regarding prescriptions, referrals, and test results, directing them to appropriate clinical staff when necessary. • Maintain confidentiality and comply with data protection regulations at all times. • Support the clinical team by coordinating patient flow and managing waiting areas. • Handle administrative tasks such as filing, scanning, read coding and managing incoming post. • Assist with billing and payment processing where applicable. This list is not exhaustive and may include other duties as assigned.