Job description
• Greeting patients and visitors in a professional and friendly manner
• Managing appointment bookings and cancellations
• Handling incoming calls and responding to queries
• Maintaining accurate patient records using clinical systems
• Processing online triage requests
• Liaising with clinicians and other healthcare professionals
• Ensuring confidentiality and data protection at all times
• Supporting general administrative duties within the practice
• Keeping the reception and patient waiting areas clean and tidy
Job description
Job responsibilities
• Greeting patients and visitors in a professional and friendly manner
• Managing appointment bookings and cancellations
• Handling incoming calls and responding to queries
• Maintaining accurate patient records using clinical systems
• Processing online triage requests
• Liaising with clinicians and other healthcare professionals
• Ensuring confidentiality and data protection at all times
• Supporting general administrative duties within the practice
• Keeping the reception and patient waiting areas clean and tidy