Head of HR Services, HR Systems and Workforce Information

Managing HR Systems Lead the implementation and development of HR Systems to ensure maximum benefits are derived from systems and robust service provision is provided trust wide. This will include improvements to systems; improving optimisation and usage to improve data quality and decision making, which is pivotal to the delivery of the Trust People strategy and NHS People plan priorities. This will be achieved by: Acting as the e-Rostering & ESR expert user. Ensure the Trust is developing efficiencies through the use of technology, reviewing and assessing system usage/functionality, existing and new modules. Identifying risks and actions as required and review service provision as necessary to facilitate full use of system functionality. HR Services (Helpdesk) Lead the HR Services team to provide a helpdesk service to staff which includes first-line support on general HR queries with a focus on efficiency, quality and timely delivery of services, as well as a payroll liaison service and temporary staff booking service. This includes working closely with the outsourced payroll provider to provide a timely, accurate and efficient payroll process that meets the needs of the organisation and employees including: Monitoring the service provided by the Organisations external payroll provider to ensure that it meets requirements. Reviewing payroll performance reports and staff over/underpayments. Workforce information To lead the Information Team, ensuring real time information is available and full interoperability between systems is provided. Report, analyse, present and interpret workforce information to enable local, regional and national reports and to support the efficient workforce planning process. This includes managing Freedom of Information (FOI) for the Workforce Directorate. Be expert users of ESR and monitor system usage to ensure best practice is being adhered to. Automation and Improvement Working with IT colleagues to identify improved ways of working through automation and innovation of approach and supporting the system roll out. Managing People Ensures excellent standards of staff management across all staff groups, ensuring staff appraisals and performance development plans are completed and implemented for all staff and that their mandatory training requirements are fulfilled as a priority. Demonstrating Personal Qualities Ensures own professional and personal development demonstrating self-awareness and willingness to continually learn and develop. Acts with integrity and treats others with respect at all times. Acts as a role model to demonstrate the Trusts values and behaviours at all times. Please refer to the Job Description for further details Job description Job responsibilities Managing HR Systems Lead the implementation and development of HR Systems to ensure maximum benefits are derived from systems and robust service provision is provided trust wide. This will include improvements to systems; improving optimisation and usage to improve data quality and decision making, which is pivotal to the delivery of the Trust People strategy and NHS People plan priorities. This will be achieved by: Acting as the e-Rostering & ESR expert user. Ensure the Trust is developing efficiencies through the use of technology, reviewing and assessing system usage/functionality, existing and new modules. Identifying risks and actions as required and review service provision as necessary to facilitate full use of system functionality. HR Services (Helpdesk) Lead the HR Services team to provide a helpdesk service to staff which includes first-line support on general HR queries with a focus on efficiency, quality and timely delivery of services, as well as a payroll liaison service and temporary staff booking service. This includes working closely with the outsourced payroll provider to provide a timely, accurate and efficient payroll process that meets the needs of the organisation and employees including: Monitoring the service provided by the Organisations external payroll provider to ensure that it meets requirements. Reviewing payroll performance reports and staff over/underpayments. Workforce information To lead the Information Team, ensuring real time information is available and full interoperability between systems is provided. Report, analyse, present and interpret workforce information to enable local, regional and national reports and to support the efficient workforce planning process. This includes managing Freedom of Information (FOI) for the Workforce Directorate. Be expert users of ESR and monitor system usage to ensure best practice is being adhered to. Automation and Improvement Working with IT colleagues to identify improved ways of working through automation and innovation of approach and supporting the system roll out. Managing People Ensures excellent standards of staff management across all staff groups, ensuring staff appraisals and performance development plans are completed and implemented for all staff and that their mandatory training requirements are fulfilled as a priority. Demonstrating Personal Qualities Ensures own professional and personal development demonstrating self-awareness and willingness to continually learn and develop. Acts with integrity and treats others with respect at all times. Acts as a role model to demonstrate the Trusts values and behaviours at all times. Please refer to the Job Description for further details