Head of Lettings & Property Management

Estate Agency Head of Lettings & Property Management Hull Basic £40,000 – Based on Experience Bonuses & Incentives Are You an experienced Estate Agent? Knowledgeable & compliant in the Lettings sector Have strong leadership skills & passionate about mentoring a team? Our client has a recognised and established market leading brand, in Hull and the North East area. They are looking for a Lettings Manager, to join their vibrant Team and continue their success. This is a key management position within the business, the candidate will be a experienced property professional who can take responsibility for the day-to-day management of the office, team and operational processes, while reporting to the Director of the business. The successful candidate be responsible for managing a team of approximately 10 staff members across lettings, property management, administration and maintenance coordination. Our ideal candidate will have: • A minimum of 5 years' experience within residential lettings and property management. • Previous management experience within a lettings, property management, or estate agency business. • Experience managing and developing staff. • A strong understanding of current lettings legislation and compliance requirements. • Excellent organisational, communication and leadership skills. • Strong IT skills and experience using CRM systems and Microsoft 365. • A proactive and solutions-focused approach to problem solving. Whilst ARLA qualifications would be advantageous, they are not essential. The role is predominantly focused on lettings and property management, although a general understanding of residential sales would be beneficial. Key responsibilities will include: • Day-to-day management of the office team. • Conducting team meetings, and staff development. • Monitoring workloads and operational performance. • Managing escalated landlord, tenant, and customer issues. • Ensuring compliance standards are maintained across the business. • Reviewing and improving systems and processes. • Supporting recruitment, onboarding, and training. • Producing management reports and operational updates. This role would suit a candidate with strong operational skills, who enjoys leading and managing a team, while maintaining high compliance standards and ensuring excellent customer service. My clients would be particularly interested in speaking with existing Lettings Managers, Property Management Managers, Operations Managers or Assistant Branch Managers looking to progress into a broader management role. To discuss the above role further, Please contact; INDSD