Health Care Assistant (30hrs)

Duties and Responsibilities • Assisting the professionally qualified staff in providing patient care and support, during a 24-hour period of care. • Maintaining effective verbal and written communication with all staff regarding patient and family matters, as appropriate. • Liaison with other Hospice staff to ensure the wellbeing and comfort of the patient. • Co-operation with the promotion of good staff morale, supporting and assisting all grades and voluntary staff, as appropriate. • Establishing good liaison with patients relatives and all visitors to the Hospice. • Ensuring that any complaints are met with a tactful and sympathetic response and that they are reported in accordance with Hospice policy. • Reporting accidents involving staff, patients and visitors to the Hospice and submitting written reports on request. • Participating in daily multi-disciplinary meetings. • Participating in in-service training programmes, including NVQ training. • Being aware of the importance of health and safety of patients and staff and acting accordingly within Hospice Policy. • Observing Hospice fire precautions and drill procedures. • Participating in the ordering of stores and new supplies, as required, with due regard to economy. • Being aware of the importance of efficiency and cost effectiveness within the Hospice and acting accordingly. • Treating all Hospice matters, including information regarding patients, their families, their illness and treatment, with utmost confidentiality. • Any other tasks which may from time to time be requested. Job description Job responsibilities Duties and Responsibilities • Assisting the professionally qualified staff in providing patient care and support, during a 24-hour period of care. • Maintaining effective verbal and written communication with all staff regarding patient and family matters, as appropriate. • Liaison with other Hospice staff to ensure the wellbeing and comfort of the patient. • Co-operation with the promotion of good staff morale, supporting and assisting all grades and voluntary staff, as appropriate. • Establishing good liaison with patients relatives and all visitors to the Hospice. • Ensuring that any complaints are met with a tactful and sympathetic response and that they are reported in accordance with Hospice policy. • Reporting accidents involving staff, patients and visitors to the Hospice and submitting written reports on request. • Participating in daily multi-disciplinary meetings. • Participating in in-service training programmes, including NVQ training. • Being aware of the importance of health and safety of patients and staff and acting accordingly within Hospice Policy. • Observing Hospice fire precautions and drill procedures. • Participating in the ordering of stores and new supplies, as required, with due regard to economy. • Being aware of the importance of efficiency and cost effectiveness within the Hospice and acting accordingly. • Treating all Hospice matters, including information regarding patients, their families, their illness and treatment, with utmost confidentiality. • Any other tasks which may from time to time be requested.