Health Care Assistant

Job Title: Health Care Assistant (HCA) Hours: 22.5 hours per week (Monday, Tuesday and Friday) Responsible to: Practice Nurse Team Lead and Practice Manager Location: Premier Medical Centre, First Floor, 116 Chaplin Road, Wembley, HA0 4UZ Job SummaryThe Health Care Assistant will work as part of the multidisciplinary team at Premier Medical Centre, supporting the delivery of high-quality, patient-centred care to our practice population. The post holder will undertake a range of clinical and administrative duties under the direction of the GPs and nursing team, ensuring that patients receive safe, effective and compassionate care. The role requires excellent communication skills, attention to detail, and a commitment to maintaining high professional standards. Main Duties and ResponsibilitiesClinical Duties • Undertake venepuncture in accordance with practice protocols. • Record blood pressure, pulse, height, weight and BMI measurements. • Perform NHS Health Checks. • Carry out new patient health assessments. • Undertake ECG recordings. • Perform simple wound care and dressings within competency levels. • Support vaccination and immunisation clinics where appropriately trained. • Undertake smoking cessation, lifestyle and health promotion activities. • Assist clinicians during procedures when required. • Chaperone patients in accordance with practice policy. • Collect and prepare specimens for laboratory testing. • Support chronic disease monitoring programmes under clinical supervision. • Recognise and report any abnormalities or concerns to the appropriate clinician. Patient Care • Provide a professional, courteous and compassionate service to patients. • Promote patient dignity, privacy and confidentiality at all times. • Support patients to access appropriate services and health information. • Maintain effective communication with patients, carers and colleagues. Administrative Duties • Accurately record clinical information within the practice clinical system. • Ensure all documentation is completed in a timely and accurate manner. • Manage clinical stock levels and report shortages. • Maintain clinical equipment and report faults as necessary. • Prepare and maintain treatment and consulting rooms. Infection Prevention and Control • Adhere to infection prevention and control policies and procedures. • Maintain cleanliness and organisation of clinical areas. • Safely dispose of clinical waste and sharps in accordance with practice guidelines. • Participate in infection control audits and training. Team Working • Work collaboratively with GPs, nurses, pharmacists and administrative staff. • Participate in practice meetings and training sessions. • Support service improvement initiatives and quality improvement projects. • Contribute to a positive and supportive working environment. Professional Development • Maintain mandatory training requirements. • Participate in appraisal and personal development processes. • Maintain competence and professional standards appropriate to the role. • Undertake additional training relevant to primary care and healthcare assistant duties. ConfidentialityThe post holder must maintain strict confidentiality regarding patient, staff and practice information in accordance with GDPR, NHS guidance and practice policies. Health and SafetyThe post holder is responsible for complying with all health and safety policies and procedures and for reporting any incidents, hazards or concerns appropriately. Equality and DiversityThe post holder will support the practice's commitment to equality, diversity and inclusion and treat all patients and colleagues with dignity and respect. Other DutiesThis job description is intended to provide an outline of the role and may be amended in consultation with the post holder to meet the changing needs of the practice. Job description Job responsibilities Job Title: Health Care Assistant (HCA) Hours: 22.5 hours per week (Monday, Tuesday and Friday) Responsible to: Practice Nurse Team Lead and Practice Manager Location: Premier Medical Centre, First Floor, 116 Chaplin Road, Wembley, HA0 4UZ Job SummaryThe Health Care Assistant will work as part of the multidisciplinary team at Premier Medical Centre, supporting the delivery of high-quality, patient-centred care to our practice population. The post holder will undertake a range of clinical and administrative duties under the direction of the GPs and nursing team, ensuring that patients receive safe, effective and compassionate care. The role requires excellent communication skills, attention to detail, and a commitment to maintaining high professional standards. Main Duties and ResponsibilitiesClinical Duties • Undertake venepuncture in accordance with practice protocols. • Record blood pressure, pulse, height, weight and BMI measurements. • Perform NHS Health Checks. • Carry out new patient health assessments. • Undertake ECG recordings. • Perform simple wound care and dressings within competency levels. • Support vaccination and immunisation clinics where appropriately trained. • Undertake smoking cessation, lifestyle and health promotion activities. • Assist clinicians during procedures when required. • Chaperone patients in accordance with practice policy. • Collect and prepare specimens for laboratory testing. • Support chronic disease monitoring programmes under clinical supervision. • Recognise and report any abnormalities or concerns to the appropriate clinician. Patient Care • Provide a professional, courteous and compassionate service to patients. • Promote patient dignity, privacy and confidentiality at all times. • Support patients to access appropriate services and health information. • Maintain effective communication with patients, carers and colleagues. Administrative Duties • Accurately record clinical information within the practice clinical system. • Ensure all documentation is completed in a timely and accurate manner. • Manage clinical stock levels and report shortages. • Maintain clinical equipment and report faults as necessary. • Prepare and maintain treatment and consulting rooms. Infection Prevention and Control • Adhere to infection prevention and control policies and procedures. • Maintain cleanliness and organisation of clinical areas. • Safely dispose of clinical waste and sharps in accordance with practice guidelines. • Participate in infection control audits and training. Team Working • Work collaboratively with GPs, nurses, pharmacists and administrative staff. • Participate in practice meetings and training sessions. • Support service improvement initiatives and quality improvement projects. • Contribute to a positive and supportive working environment. Professional Development • Maintain mandatory training requirements. • Participate in appraisal and personal development processes. • Maintain competence and professional standards appropriate to the role. • Undertake additional training relevant to primary care and healthcare assistant duties. ConfidentialityThe post holder must maintain strict confidentiality regarding patient, staff and practice information in accordance with GDPR, NHS guidance and practice policies. Health and SafetyThe post holder is responsible for complying with all health and safety policies and procedures and for reporting any incidents, hazards or concerns appropriately. Equality and DiversityThe post holder will support the practice's commitment to equality, diversity and inclusion and treat all patients and colleagues with dignity and respect. Other DutiesThis job description is intended to provide an outline of the role and may be amended in consultation with the post holder to meet the changing needs of the practice.