Healthcare Assistant

• To record treatment and care carried out in the patient's/client's home on appropriate documentation. Records must always be kept up to date and accurate in accordance with trust policies. • To report any concerns regarding any aspect of the patient care to the community staff nurse/ team leader in a timely manner. • To keep a diary for the purpose of planning work and recording all visits, both effective and non-effective. • To complete and submit expense forms within one week of expected completion date, to complete statistical and any other returns by a given date in accordance with trust policies. • To be responsible for handing over to the Health Care Professional before going off duty, detailing care provided to patients. • To work towards maintaining and establishing good relationships with GPs colleagues, patients/clients and carers. • To assist in the orientation of staff where appropriate. • To be sympathetic and empathic in their approach to patient centred care. • To be able to work appropriately with any barriers to communication: older people, physical disabilities and cultural backgrounds. • To inform line manager of workload pressures that may adversely affect the level and quality of service provided. • To have the ability to interpret sensitive information and communicate with a sympatric and empathic approach to client centred care. • Ability to use Information Technology including Microsoft Office, email and the internet. • To input data on RiO and GP clinical systems in time. Job description Job responsibilities • To record treatment and care carried out in the patient's/client's home on appropriate documentation. Records must always be kept up to date and accurate in accordance with trust policies. • To report any concerns regarding any aspect of the patient care to the community staff nurse/ team leader in a timely manner. • To keep a diary for the purpose of planning work and recording all visits, both effective and non-effective. • To complete and submit expense forms within one week of expected completion date, to complete statistical and any other returns by a given date in accordance with trust policies. • To be responsible for handing over to the Health Care Professional before going off duty, detailing care provided to patients. • To work towards maintaining and establishing good relationships with GPs colleagues, patients/clients and carers. • To assist in the orientation of staff where appropriate. • To be sympathetic and empathic in their approach to patient centred care. • To be able to work appropriately with any barriers to communication: older people, physical disabilities and cultural backgrounds. • To inform line manager of workload pressures that may adversely affect the level and quality of service provided. • To have the ability to interpret sensitive information and communicate with a sympatric and empathic approach to client centred care. • Ability to use Information Technology including Microsoft Office, email and the internet. • To input data on RiO and GP clinical systems in time.