Housing and Public Protection Business Improvement Manager

Housing and Public Protection Business Improvement Manager needed in Maidenhead Paying £31.33 per hr ref 000B 10B4 / 1 Full time hours on a temporary basis Key Responsibilities • Lead and manage the Housing & Public Protection Business Support Team, analysts, and complaints/review function • Drive service improvement, innovation, and transformation projects, ensuring successful delivery and measurable outcomes • Provide strategic and operational support to the Housing & Public Protection leadership team • Support the Assistant Director in the development and delivery of service priorities • Oversee performance management, data analysis, and reporting to inform decision-making • Ensure effective handling of housing complaints, reviews, and customer feedback, driving service improvements • Promote a culture of continuous improvement, accountability, and customer focus • Manage resources effectively to deliver high-quality, efficient services If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared