HR Services Team Leader

HR Team Manager Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction. The HR Consultancy Team Leader will also be responsible for: • Lead, coach and develop a team of HR Advisors • Drive quality, performance and service KPIs • Act as an escalation point for complex employment matters and service issues • Conduct performance reviews, quality assessments and formal meetings where required • Oversee daily operational performance and report into senior leadership • Support recruitment, training and retention initiatives • Contribute to strategic projects and continuous improvement • Drive growth and retention across the Scottish client base About You • Proven experience leading high-performing teams in a fast-paced environment • Strong commercial awareness and operational mindset • Excellent employment law and HR knowledge • Confident handling escalations, complaints and complex people matters • Resilient, solutions-focused and able to work under pressure • Strong organisational and stakeholder management skills This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. 51082BGR4 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.