IAM Service Lead - Manchester

IAM Service Lead Manchester (Onsite, 5 days/week) £70,000 - £78,000 + perm benefits We are looking for an experienced IAM Service Lead to take ownership of an enterprise-scale Identity & Access Management service. This is a key leadership role responsible for ensuring secure, compliant, and efficient access across the organisation. You will be accountable for the end-to-end delivery, governance, and continuous improvement of IAM services, ensuring the right individuals and systems have the appropriate access at the right time. Key responsibilities: • Own the IAM service end-to-end (delivery, governance, performance) • Lead Service Design, TOM, and Service Transition • Oversee Joiner/Mover/Leaver (JML) processes and access governance • Act as the main contact for audits and compliance • Manage SLAs, KPIs, risks, and stakeholders We're looking for: • Proven IAM service ownership (not just support) • Strong governance experience across multiple IAM domains • Experience with audits, compliance, and lifecycle management • Hybrid IAM knowledge (on-prem + cloud) Tech exposure to MIM, Entra ID, Okta, or PAM tools is a plus.