Income Recovery Assistant

We are recruiting for an Income Recovery Assistant to support a busy income team. This role is ideal for someone with administration, debt recovery, income collection, or housing experience. Key Responsibilities of the Income Recovery Assistant role: • Support debt recovery and arrears collection activities. • Administer customer credit balances and direct debits. • Maintain accurate records and case histories. • Prepare court and recovery documentation. • Produce reports and analyse data using Excel. • Liaise with customers, councils, and external agencies. • Support Housing Benefit and Universal Credit processes. • Handle customer enquiries and provide administrative support. Requirements of the Income Recovery Assistant Include: • Experience in administration, income recovery, debt collection, credit control, or housing. • Strong Excel and Microsoft Office skills. • Excellent communication and organisational skills. • High attention to detail and ability to manage workloads effectively. Key Information about the Income Recovery Assistant role Includes: • Coventry Area • Full Time, Temporary • £14.05 per hour • Hybrid working available • Friendly and supportive team For more details on the role please contact or on . Apply now for this excellent temporary opportunity within a supportive team.