Insurance Sales Executive

Household & Residential Landlord Account Handler Salary: £35,000 – £40,000 (DOE) Hours: Monday–Friday, 8:30am–5:30pm Location: Isleworth Job Type: Full-time, Permanent About the Company An award-winning, independent insurance brokerage established in 1972 is looking to expand its team. With access to Lloyd’s of London and long-standing relationships with clients and insurers, this family-run business is known for its expertise, personal service, and supportive team culture. The Role As a Household & Residential Landlord Account Handler, you will manage a portfolio of valued clients, providing high-quality support across: - Policy administration - Renewals - New business opportunities - Mid-term adjustments - Day-to-day account management - Handling general queries and resolving coverage issues Key Responsibilities - Manage Household and Residential Landlord policies - Process renewals, MTAs, endorsements and documentation - Handle claims queries and liaise with insurers - Identify opportunities for new business and policy improvements - Provide clear, professional communication to clients - Ensure compliance with FCA, GDPR and internal procedures Skills & Experience - Experience within Household insurance (including bedroom-rated and HNW) - Understanding of Residential Landlord policies - Knowledge of underwriting terms and policy wording - Ability to explain complex information in a simple and clear way - Excellent client communication skills (email and phone) - Strong organisation and attention to detail - Able to work well independently and as part of a team IT Skills - Confident with standard PC systems - Good working knowledge of Microsoft Word & Excel - Experience using insurer platforms (Open GI/MISYS desirable) - Accurate data entry skills Benefits - 28 days holiday - Pension - Learning & development support - Onsite parking - Supportive, long-standing team