Integration Product Analyst

Integration Product Analyst We are looking for an Integration Product Analyst to support the onboarding and integration of merchants, partners, and third-party platforms. Acting as a key link between Product, Engineering, Operations, and external partners, you will help ensure integrations are delivered efficiently and operate successfully in production. This role requires a strong technical mindset, excellent communication skills, and the ability to translate business requirements into practical integration solutions. This is an excellent opportunity for a junior to mid-level professional looking to develop their career within Product, Payments, and Integrations. Key Responsibilities • Coordinate merchant and partner integrations from onboarding through to go-live. • Gather and document business and technical requirements. • Support integration setup, testing, certification, and rollout activities. • Act as a primary point of contact for integration-related queries. • Investigate issues and coordinate resolutions with internal teams. • Maintain integration and implementation documentation. • Work closely with Product, Engineering, Operations, Compliance, and Commercial teams. • Track progress, manage stakeholder communications, and support successful project delivery. • Identify opportunities to improve integration processes and onboarding experiences. Skills & Experience Essential • Understanding of APIs, webhooks, and system integrations. • Ability to interpret technical documentation. • Strong communication, organisation, and problem-solving skills. • Experience coordinating projects, implementations, or onboarding activities. • Comfortable working with technical and non-technical stakeholders. • Proactive attitude and willingness to learn. Desirable • Experience in payments, fintech, e-commerce, SaaS, or software integrations. • Familiarity with REST APIs, JSON, and XML. • Knowledge of merchant onboarding or payment integrations. • Experience supporting external partners or clients. Qualifications • Experience in integrations, implementation, technical support, product operations, project coordination, business analysis, or a related field. • Ability to manage multiple priorities and stakeholders effectively. Benefits • Private healthcare and dental cover • Pension scheme • Life assurance • Generous annual leave plus public holidays • Professional development support • Employee assistance programme • Wellbeing and social events Interested? Please Click Apply Now! Integration Product Analyst