Job description
We are recruiting for an International repatriation Co Ordinator for an establish company based in Croydon / Selhurst area. This is a full time role that is a Maternity Cover initially
This role requires either fluent French or Italian or Spanish or Portuguese and must have fluent English spoken and written.
Role Outline:
• Manage the repatriation service around the world with a sympathetic and efficient understanding of the needs of the customer.
• Answer phones to respond to customers, general customer enquiries, invoice questions and customer complaints.
• Project a professional company image through phone interaction.
Monday to Friday 9am to 5.30 pm however you would be required to work on a rota for late shift, weekend work and Bank Holidays ( Late and weekend shifts can be worked from home )
Key Skills and Qualifications
• Strong communication skills including empathetic approach.
• Natural ability to build and maintain relationships with colleagues, suppliers and customers.
• Ability to instil confidence in customer’s eyes.
• Enthusiastic and self-motivated with a can-do attitude.
• Excellent attention to detail with confident IT skills
• Ability to work under pressure and to set and prioritise tasks and deadlines in a fast-paced working environment.
• Excellent command of the English as well as the other language – written and spoken.
For full job description and immediate interview apply now