IT Service Analyst

Service Desk Analyst – Remote/London Our client is looking for a Service Desk Analyst to serve as the interface between users and the IT Support Team. You will have excellent organisational skills and the ability to communicate with users at all levels, along with an understanding of Microsoft Office/365 and helpdesk software. To be considered, you need the following skills: - • Excellent problem-solving skills • An understanding of IT technology platforms • ITIL framework (Incident, Problem, Change knowledge • IT customer Service focused • Excellent organisational skills with the ability to plan own work If this could be your next jump into IT, then please forward your cv in the first instance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website