IT Support Specialist - MAC whizzes needed

IT Support Specialist – Contract ASAP start Ongoing Based near London Bridge On-site 5 days per week £300 - £350/day 9am – 5pm This client requires candidates who are confident with Mac computers and using Okta An exciting opportunity to join a fast-growing, innovative tech company. You’ll be at the heart of their London office, providing hands-on IT support and ensuring employees can work seamlessly every day. This role is ideal for a proactive, personable IT professional who thrives in a fast-paced environment and enjoys solving technical challenges across hardware, software, networking, and collaboration tools. WHAT YOU’LL DO: • Provide high-touch IT support to employees, troubleshooting hardware, software, networking, and A/V issues • Install, configure, and maintain laptops, peripherals, and collaboration tools • Manage SaaS access requests and administer core platforms, including SSO, device management, and enterprise applications • Document IT policies, troubleshooting guides, and user instructions to enhance self-service support • Identify recurring issues and recommend process or automation improvements • Contribute to IT projects from research through implementation • Build trust with senior and non-technical stakeholders by simplifying complex IT concepts WHO YOU ARE: • 1–2 years of IT experience in a customer-facing support role • Skilled in supporting both macOS and Windows • Experienced with Okta and/or other enterprise SaaS tools and systems (e.g., SSO, device management, collaboration platforms) • Strong understanding of networking fundamentals (WiFi, LAN, WAN, DHCP, DNS) • Analytical, resourceful, and solution-oriented with excellent troubleshooting skills • Personable, patient, and confident in helping non-technical colleagues • Able to manage multiple priorities and conversations simultaneously • Proactive, self-motivated, and comfortable taking ownership of issues If you’re looking for a fast-paced, hands-on IT role where you can make a real impact and work with cutting-edge technology, please do apply. REF: AA123156 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.