IT Support Technician

Role: IT Support Technician Location: Whitefield, Manchester - (site based moving to 4 days a week on site) Salary: £32,000 to £34,000 A well-established manufacturing business is looking to recruit an experienced IT Support Technician to join its growing IT team. This is an excellent opportunity for a proactive and customer-focused IT professional with at least 2 years' experience, ideally gained within a manufacturing or industrial environment. What will you be doing? The successful candidate will: • Deliver 1st and 2nd line IT support to office, warehouse, factory and remote users. • Install, configure, maintain and troubleshoot desktops, laptops, printers, scanners, IP phones and mobile devices. • Take ownership of helpdesk tickets, ensuring issues are resolved efficiently and to a high standard. • Support the delivery of key IT projects across the business. What are we looking for? • Minimum 2 years' IT support experience. • Windows 11. • Microsoft Intune, Azure and Microsoft 365. • Active Directory, Group Policy, DHCP and DNS. • Network infrastructure including switches, VLANs, Wi-Fi and VPNs. • iOS and Android device management. • VoIP telephony systems. • Experience with ManageEngine ServiceDesk Plus or a similar ITSM/helpdesk platform. Desirable Skills • HCL Notes/Domino. • Windows Server 2019 and later • Endpoint security deployment and management. • VMware and Hyper-V. • MacOS. • Linux. The role is predominantly site-based across two Greater Manchester locations in Whitefield and Oldham, so a full UK driving licence and access to a vehicle are essential. This role would suit someone who enjoys a varied, hands-on IT environment, thrives on solving technical challenges, and is keen to play a key role in supporting a busy, fast-paced business. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.