Junior Mac Support Engineer

Robert Half are assisting a global market leading insurance organisation to recruit a Junior Mac Support Engineer on a 3 month contract - London based Role • The Junior Mac Support Engineer will provide support for Mac systems and applications • Great customer service skills • Troubleshoot and diagnose technical issues • Monitor and maintain system performance • Provide guidance and advice on system optimisation Profile • The Junior Mac Support Engineer will have 1-3 years' experience supporting Mac environments • The Mac Support Engineer will have experience with support ticket management and tracking (JIRA Service Desk preferred) • Strong customer service, problem-solving, and teamwork abilities • Technical knowledge of Mac OS, iOS, and Android • Technical knowledge of modern Windows OS • Network fundamentals (laptop connectivity, VPN, printing) • Basic knowledge of audio/video troubleshooting and support Company • UK's market leading insurance organisation with offices in London Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: