Junior Sales Administrator

Right Now Group are currently recruiting for a Junior Sales Administrator to join a well-established logistics and freight forwarding business based in the Heathrow area. Our client is seeking a detail-oriented individual to support the sales team, ensuring customer enquiries, quotations, and sales administration activities are handled efficiently and professionally. Position: Junior Sales Administrator Location: Heathrow Hours: Monday - Friday, 09:00 - 17:30 Salary: £24,000 - £28,000 per annum (dependent on experience) Key Responsibilities for a Junior Sales Administrator: • Assist in generating and following up on sales leads to support business growth. • Respond promptly to customer enquiries via telephone, email, and other communication channels. • Prepare and issue quotations, proposals, and sales-related documentation. • Support the sales team with order processing and customer account management. • Build and maintain strong relationships with customers to encourage repeat business. • Understand customer requirements and recommend suitable services where appropriate. • Handle customer queries and escalate issues to the relevant department when necessary. • Maintain accurate customer records, orders, and sales activity within the CRM system. • Produce regular reports on sales activity, customer feedback, and market trends. • Assist with market research and identify potential opportunities for business development. • Provide general administrative support to the wider sales function. Key Skills for a Junior Sales Administrator: • Previous experience within a sales support, administration, customer service, or office-based role is advantageous. • Excellent communication and interpersonal skills. • Strong organisational skills with the ability to multitask and prioritise workload effectively. • Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint. • Experience using CRM systems would be beneficial. • Proactive and customer-focused approach. • Ability to work effectively within a fast-paced environment. • Strong attention to detail and accuracy. Please note: The successful candidate will be required to complete any necessary background checks as applicable.