Lean Process SME outside IR35 (Insurance experienced required)

Lean Process SME (London Market Insurance) £425-£436 per day (Outside IR35) Location: London (EC3 / Lloyd's Market) - minimum 3 days onsite Contract Duration: 10 weeks+ Work Pattern: 3 days onsite, 2 days remote Role Summary The Lean Process SME will lead the design of a single base underwriting process from submission to bind, define controlled variation frameworks, and identify optimisation opportunities. This is a highly delivery-focused role requiring deep London Market expertise, strong lean/process excellence capability, and the ability to build structured, investment-ready business cases. The role involves significant stakeholder exposure, including regular interaction with Class Heads, Programme Sponsors, and senior leadership. Purpose of the Role • Design a scalable, standardised underwriting process grounded in best practice • Define and govern controlled variations across classes • Identify, scope, and build business cases for optimisation opportunities • Act as the process design authority across workshops, pilots, and steering forums • Ensure outputs support future workflow, data, and AI-driven transformation Key Responsibilities • Current State Diagnosis & Baseline • Base Process Design • Variation Framework & Governance • Optimisation & Business Case Development • Pilot & Rollout Support Experience & Technical Skills • 15+ years' experience in process improvement, transformation, or consulting • Strong London Market underwriting operations knowledge • Proven delivery of end-to-end process standardisation initiatives • Lean Six Sigma Green Belt, Black Belt, or equivalent experience • Strong experience building quantified business cases • Advanced workshop facilitation and stakeholder management skills • Ability to influence senior stakeholders and drive decision-making Candidate Profile • Highly credible with senior underwriting stakeholders • Pragmatic, delivery-focused, and commercially aware • Strong analytical and problem-solving capability • Comfortable working in complex, ambiguous environments • Confident leading discussions, challenging assumptions, and driving outcomes This is a high-impact role suited to a senior, hands-on process expert who can combine deep insurance knowledge with structured process design and transformation delivery.