Job description
Position Type: Full-time / Permanent
We're looking for a friendly, organised and proactive Legal Assistant to join our Private Client team in Glasgow. This is a fantastic opportunity for someone who enjoys variety in their day, takes pride in delivering excellent service and wants to build a rewarding career in a professional and supportive environment. You'll work closely with a team of experienced legal professionals, helping to keep the department running smoothly while providing a first-class experience for our clients. You'll play a key role in making a real difference to both the team and our clients. If you're someone who enjoys being organised, thrives on helping others and loves being part of a collaborative team, we'd love to hear from you.
JOB PURPOSE
• Provide administrative support to the Glasgow Private Client Department on a day to day basis on key business requirements.
• Provide a consistently high level of service to maximise business opportunities.
• To work as part of a team and individually to ensure the best customer service.
KEY RESPONSIBILITIES
• Answering telephone calls, taking messages, setting up appointments and managing team diaries
• Opening money laundering and legal files
• Secretarial support to Solicitors and Paralegals (six 6 fee earners): mainly typing of dictation, fee notes, client correspondence
• Entering precise data quickly and correctly
• Office administration duties: filing and scanning
• Mail duties: Organising all mail for signature, collection and allocation of mail to appointed staff within the department, ensuring all mail leaves the department on the day scheduled
• Assisting with the receipt of new instructions / referrals
• Using various computer systems to create/update and maintain client records accurately
• Dealing with basic client queries and taking messages where appropriate
• Preparing fee notes
• Registering Powers of Attorney
• Completion of forms
• Lodging & uplifting of wills and documents
• Debt Management
QUALIFICATIONS
• Highers or equivalent in English and Mathematics
SKILLS AND EXPERIENCE
• Pleasant telephone manner and efficiency in relaying and taking messages
• Computer literate and familiar with MS office packages
• Previous office experience
APTITUDES
• Ability to multitask, prioritise workload, great attention to detail and excellent organisational skills
• Portray a professional manner at all times
• Positive and proactive manner
• Flexibility and the willingness to learn
• Ability to work as part of a team
• Approachable manner and calm under pressure