Lift Service Engineer

Company description: Location: Birmingham, England, United Kingdom Job ID: 81736 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Job description: We are looking to recruit for a Lift Service Engineer to work as part of the local team based in Birmingham, supporting our customer communications, compliment and supporting the management team. They will provide front of house customer contact within the Birmingham Housing business unit ensuring our equipment is running in a safe and uncompromising manner. This is full time and permanent role Duties & Responsibilities: • Respond to calls or repairs within the contractual time frame • Support and co-operate with colleagues throughout the Company in a positive, helpful and respectful manner • Comply fully with the Company’s field objectives and reporting systems • Comply with the Company’s quality system and participate in its continuous development • Maintenance and servicing of lifting equipment, including but not restricted to lifts, platform units and hoists • Any other field engineering duties that may be required • Ensure adherence to all Company Policies and Procedures • All employees are required to work in accordance with established Company Occupational Health and Safety policies • and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements • Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where • applicable) to Schindler Ltd occupational health and safety management system Profile description: Candidate Requirements: • Proven experience in Lift Servicing/ Maintenance/ Repairs preferred • Qualified to NVQ level 3 minimum in Lift maintenance • The ability to work under pressure and to deadlines • Flexibility and good problem-solving skills • Strong communication skills at different levels (client/Service Leader/Inspectors • Passionate about the customer. Works consistently to provide a high level of service to both internal and external • customers • Works well as part of a team, supporting colleagues and assisting willingly when required. • Proactive and is able to identify and prioritise workload • Delivers on commitments • Good time management skills and ability to forward plan the departmental requirement • Holds a full UK Driving Licence We offer: • Attractive salary package • Company van and fuel card for flexibility on the road • Enjoy 25 days of annual leave plus all bank holidays • One additional paid volunteering day each year • Pension scheme with 6% company contribution • Comprehensive life assurance for peace of mind for you and your loved ones • Enhanced family leave to support you through life’s important moments • Private medical cover with a trusted provider, including 24/7 access to a virtual GP for your convenience • Employee Assistance Programme offering confidential support • Free eye tests and eyewear discounts • Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts