Logistics Administrator - Thursday, Friday, Saturday, Sunday & Monday 9am - 5pm

My client is looking for a Logistics Administrator to help during their busy period for the above days. To co-ordinate the end-to-end transport booking process with third-party logistics providers (3PLs), UK growers, and packhouse dispatch points. The role ensures service, compliance, sustainability, and cost targets are consistently met. You will optimise transport plans to maximise pallet and load utilisation, reduce food miles, and support SEI commitments — while protecting product integrity, cost control and enabling high-quality customer service. KEY PERFORMANCE AREAS • Secure and manage transport capacity with contracted 3PLs for all UK movements (inbound, outbound, and inter-site). • Ensure timely and accurate transport bookings to meet customer delivery requirements. • Support load planning to increase pallet efficiencies and minimise empty mileage. • Manage inbound/outbound load administration for Driscoll’s, partners, and suppliers. • Investigate delivery discrepancies, obtain and validate required paperwork, and raise associated claims. • Coordinate uplift and returns for rejected fruit within tight timeframes to maximise salvage value, liaising with suppliers and hauliers. • Maintain accurate data entry, reporting, and KPI analysis to support performance monitoring and continuous improvement. PRINCIPAL ACCOUNTABILITIES Daily Operations & Administration • Perform daily and weekly administration of key logistic processes. • Accurately book transport and confirm collection times with growers, packhouses, and customers within required timeframes and deadlines. • Arrange haulier collections and communicate ETAs to internal teams and customers. • Organise customer and PR sample collections/transfers from grower sites and maintain associated sales order records. Transport, Claims & Returns • Manage delivery discrepancies, POD retrieval, and claims processing within agreed timelines. • Administer uplift and return’s processes efficiently to minimise waste and financial loss. • Support haulier invoice checking, query resolution, and recharge processes. Tracking, Reporting & Data • Track vehicles (UK & European), ensuring data accuracy and timely communication of inbound load status. • Maintain transport data quality across relevant systems for 100% accuracy and compliance. • Produce KPI reports and provide analysis on volumes, costs, and service performance. Stakeholder Communication • Maintain strong working relationships with suppliers, growers, hauliers, customers, and internal departments. • Support cross-functional collaboration to ensure efficient logistics and supply chain flow • Respond promptly to daily operational queries. PERSON SPECIFICATION & CORE COMPETENCIES Customer Focus • Communicates clearly and professionally • Demonstrates strong service mindset and reliability Operational Excellence • High attention to detail • Organised and able to prioritise effectively. • Remains calm under pressure Cost & Value Awareness • Understands commercial impact of transport decisions. • Supports best cost planning and waste reduction. Collaboration & Relationship building • Works effectively across teams. • Builds trusted relationships with stakeholders Problem Solving and Ownership • Investigates discrepancies thoroughly. • Takes accountability for resolving issues Data & Insight Orientation • Comfortable analysing KPIs and performance data • Strong numeracy and computer literacy