Maintenance & Contracts Coordinator

Maintenance & Contracts Coordinator Salary: £30,000 - £31,500 dependent on experience Hours: Monday to Friday 9am - 5.30pm (1 hour lunch break) Fulltime, Onsite Our client is a specialist engineering services business providing critical maintenance and support solutions to a diverse range of commercial and public sector organisations. They pride themselves on delivering exceptional customer service and building long-term client relationships in a fast-paced, responsive environment. This is an excellent opportunity to join a friendly, close-knit office team where you'll play a key role in coordinating maintenance activities, supporting customers, and ensuring engineers are scheduled efficiently. Responsibilities: Maintenance & Contracts Coordinator • General Administration support for Office Contracts Team Leader • Building and developing relationships over the phone and via email with the company's customers. • Processing/checking purchase orders received from customers • Admin of the company's schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information. • Job scheduling/booking (reactive and planned works) using the company's contract schedule to ensure timely booking of visits • Calendar Management for Field Service Engineers • Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client • Preparing basic quotes • Inputting site information into risk assessment templates • Collating monthly reporting information from our field service team • Telephone answering, emailing, filing and other general office duties Skills / Experience: Maintenance & Contracts Coordinator • Excellent customer service skills • Excellent organisational and attention to detail • Ability to work under pressure and balance your workload • Ability to work flexibly and as part of a team • Able to work on own initiative. • Good communication skills written and verbal • Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams • Ability to learn new tasks with ease • Competent at multi-tasking • Positive "can do" attitude • Administration experience Desirable • Previous experience in scheduling or coordinating field-based engineers. • Experience using scheduling or contract management software. Benefits • Competitive salary. • Company pension scheme. • Generous annual leave entitlement. • Paid day off for your birthday. • Supportive team environment. • Full training and ongoing development. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors. For information on other roles, we have available please call for further details.