Job description
To support the effective use of the electronic rostering system by providing technical expertise in managing medical rosters
To resolve technical and rostering management queries
Provide professional and efficient technical support, answering queries received in person, via email or via telephone.
To understand NHS Medical Staff Terms and Conditions of service
To provide an effective, customer focused support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner
Conduct on-site and remote training programmes for staff to ensure good working knowledge of RL Datix workforce management system
Deliver presentations and produce demonstrations as required
To maintain RL Datix workforce management system ensuring that all employment data (e.g. unit, grade, hours) is accurate
To work closely with managers, clinical and operational staff to support the continued implementation, utilisation and management of RL Datix workforce management systems across the Trust
To support the roll out of additional functionality to ensure full benefits realisation of the RL Datix workforce management system
Configure the RL Datix workforce management systems including the uploading of data, roster build, Award Rule Build, Budgeting and interfaces to Payroll systems
To input data into the e-rostering system to include new units, new starters, contract variations and processing leavers. This also includes system configuration, such as unit/grade mappings, suspect records and assignment issues.
Deal with rota issues quickly as they arise in using creativity to find solutions to problems where the system may not meet the end users needs
Job description
Job responsibilities
To support the effective use of the electronic rostering system by providing technical expertise in managing medical rosters
To resolve technical and rostering management queries
Provide professional and efficient technical support, answering queries received in person, via email or via telephone.
To understand NHS Medical Staff Terms and Conditions of service
To provide an effective, customer focused support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner
Conduct on-site and remote training programmes for staff to ensure good working knowledge of RL Datix workforce management system
Deliver presentations and produce demonstrations as required
To maintain RL Datix workforce management system ensuring that all employment data (e.g. unit, grade, hours) is accurate
To work closely with managers, clinical and operational staff to support the continued implementation, utilisation and management of RL Datix workforce management systems across the Trust
To support the roll out of additional functionality to ensure full benefits realisation of the RL Datix workforce management system
Configure the RL Datix workforce management systems including the uploading of data, roster build, Award Rule Build, Budgeting and interfaces to Payroll systems
To input data into the e-rostering system to include new units, new starters, contract variations and processing leavers. This also includes system configuration, such as unit/grade mappings, suspect records and assignment issues.
Deal with rota issues quickly as they arise in using creativity to find solutions to problems where the system may not meet the end users needs