Medical Practice Administrator

Job Description Administrator (16 Hours per Week)Hours: 16 hours per week Main Duties and Responsibilities • Contact patients by telephone, text message and letter to arrange appointments and clinics. • Send invitations for annual reviews, health checks, screening appointments and other clinical services. • Support the childhood immunisation programme by identifying eligible patients and arranging appointments. • Action and respond to administrative clinical tasks generated by GPs, nurses and other healthcare professionals. • Use EMIS Web to run searches, reports and patient recalls as directed. • Support the patient deduction process when patients register with another GP practice. • Maintain accurate and up-to-date patient records in line with practice procedures. • Monitor and manage nurse review dashboards to ensure patients are invited and followed up appropriately. • Manage and update new patient dashboards and associated administration processes. • Monitor a range of practice dashboards and worklists to support quality and performance targets. • Process incoming and outgoing correspondence as required. • Ensure patient information is handled confidentially and in accordance with GDPR and practice policies. • Identify and escalate any concerns, errors or queries to the appropriate member of staff. • Work collaboratively with clinicians, reception teams and colleagues across the practice. • Provide administrative support for clinical services, projects and practice initiatives. • Undertake general office duties including data entry, filing, scanning, document management and record maintenance. • Contribute to the smooth day-to-day running of the practice. • Participate in team meetings and mandatory training as required. • Maintain an excellent standard of customer service when dealing with patients and colleagues. • Support the practice with additional administrative duties appropriate to the role. Job description Job responsibilities Job Description Administrator (16 Hours per Week)Hours: 16 hours per week Main Duties and Responsibilities • Contact patients by telephone, text message and letter to arrange appointments and clinics. • Send invitations for annual reviews, health checks, screening appointments and other clinical services. • Support the childhood immunisation programme by identifying eligible patients and arranging appointments. • Action and respond to administrative clinical tasks generated by GPs, nurses and other healthcare professionals. • Use EMIS Web to run searches, reports and patient recalls as directed. • Support the patient deduction process when patients register with another GP practice. • Maintain accurate and up-to-date patient records in line with practice procedures. • Monitor and manage nurse review dashboards to ensure patients are invited and followed up appropriately. • Manage and update new patient dashboards and associated administration processes. • Monitor a range of practice dashboards and worklists to support quality and performance targets. • Process incoming and outgoing correspondence as required. • Ensure patient information is handled confidentially and in accordance with GDPR and practice policies. • Identify and escalate any concerns, errors or queries to the appropriate member of staff. • Work collaboratively with clinicians, reception teams and colleagues across the practice. • Provide administrative support for clinical services, projects and practice initiatives. • Undertake general office duties including data entry, filing, scanning, document management and record maintenance. • Contribute to the smooth day-to-day running of the practice. • Participate in team meetings and mandatory training as required. • Maintain an excellent standard of customer service when dealing with patients and colleagues. • Support the practice with additional administrative duties appropriate to the role.