Medical Receptionist

• Greet patients and visitors to the practice. • Answering incoming telephone calls, ensuring calls are documented (where required) and redirected accordingly. • Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system. • Deal with patient queries which may include calling hospital for copy of letters, lab reports or related. • Ensure all tasks sent by GPs and admin staff are dealt on timely basis • Ensure clinical rooms, reception and waiting areas are kept neat and tidy and also equipped with hand towels. • Keep up to date with mandatory trainings. • Re-stocking of information leaflets or any other relevant information as appropriate • Check emails on a daily basis. Also regularly check practice general emails. • Work safely at all times in accordance with GDPR Legislative requirements and Practice Policy and Procedures. Job description Job responsibilities • Greet patients and visitors to the practice. • Answering incoming telephone calls, ensuring calls are documented (where required) and redirected accordingly. • Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system. • Deal with patient queries which may include calling hospital for copy of letters, lab reports or related. • Ensure all tasks sent by GPs and admin staff are dealt on timely basis • Ensure clinical rooms, reception and waiting areas are kept neat and tidy and also equipped with hand towels. • Keep up to date with mandatory trainings. • Re-stocking of information leaflets or any other relevant information as appropriate • Check emails on a daily basis. Also regularly check practice general emails. • Work safely at all times in accordance with GDPR Legislative requirements and Practice Policy and Procedures.