Medical receptionist / Secretary

Main Duties and ResponsibilitiesReception Duties • Greet patients and visitors in a friendly and professional manner. • Respond to patient enquiries both in person and over the telephone. • Book, amend, and cancel appointments in accordance with practice procedures. • Care navigate patients to the most appropriate healthcare professional or service. • Maintain the reception area to a high standard. • Scan and file internal and external post onto the patient medical records • Process and Summarise clinical letters to ensure accurate coding • Refer patients to external services Job description Job responsibilities Main Duties and ResponsibilitiesReception Duties • Greet patients and visitors in a friendly and professional manner. • Respond to patient enquiries both in person and over the telephone. • Book, amend, and cancel appointments in accordance with practice procedures. • Care navigate patients to the most appropriate healthcare professional or service. • Maintain the reception area to a high standard. • Scan and file internal and external post onto the patient medical records • Process and Summarise clinical letters to ensure accurate coding • Refer patients to external services