MI Executive

Reed Talent Solutions are hiring in Northampton! We're looking to recruit a MI Executiveto join our Angard Staffing department and support our Service Delivery Team! Role Purpose The MI Executive / BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational and commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections. The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution of year-round, scalable BI solutions (including Power BI). This role is a fixed term contract until January 2027. Key Responsibilities 1. Data Quality, Governance & Tracker Ownership • Own and resolve data quality issues within key operational trackers, including: • Order Tracker • New Hire Tracker • Proactivelyidentifyinconsistencies, gaps, and risks in data accuracy. • Maintain alignment between trackers and RMG/operational MI requirements. • Perform regular validation checks to ensure data integrity during both peak and non-peak periods. • Support the transition of peak-only reporting into sustainable year-round MI processes. 2. Operational MI & Reporting Delivery • Produce and distribute daily, weekly, twice-weekly, and peak-specific MI, including: • D&C summary MI • Daily MI reviews for sharing with RMG and wider business stakeholders • Twice-weekly MI packs for senior stakeholders • WeeklyconsolidatedD&C/peak reporting • Pipeline reports (internal and client-facing) • New starter reports, including agency data • Ensure all MI isaccurate,timely, and clearly interpreted for its audience. • Update steering group pivots and reporting tools in line with operational cadence. • Support early-day MI delivery requirements where needed. 3. Agency, Partner & Fulfilment Reporting • Maintain and update agency-related reporting, including: • Sharing D&C tracker extracts with partners (e.g. Pertemps) • Updating fulfilment data based on app responses • Maintaining Angard/Pertemps share of order data • Complete weekly cross-checks of fulfilment data against master fulfilment datasets. • Highlight headcount variances and trends, supporting improved fulfilment accuracy and decision-making. • Act as a key MI interface between internal teams, workforce planners, and external partners. 4. Dashboards, BI & Continuous Improvement • Support the creation and development of new dashboards, including: • OPL dashboards for service reviews and operational insight • Collaborate with stakeholders to understand evolving MI needs and translate them into scalable reporting solutions. • Drive automation and simplification of repeat MI where possible. • Contribute to improving how MI is reviewed, consumed, and acted upon across the business. 5. Ad-hoc Analysis & Stakeholder Support • Respond to ad-hoc MI and data requests from operational, commercial, and leadership teams. • Provide analysis and commentary to support decision-making. • Build strong relationships with stakeholders by understanding business priorities and challenges. • Act as a trusted MI partner during peak periods and business-critical activity. What are we looking for? • Strong experience in MI, BI, or data analysis roles. • Advanced Excel skills • High attention to detail with a strong data quality mindset. • Ability to manage multiple reporting cadences and deadlines. • Comfortable working with operational, workforce planning, and agency data. • Strong communicationskills, with the ability to tailor insights to different audiences. • Experience supporting peak or high-volume operational environments desirable.