Mortgage Administrator

Mortgage Administrator Horsham £28,000 – £35,000 (depending on experience) Full-time, office-based (Monday to Friday, 9am–5pm) • If you have experience in any kind of mortgage administration experience and would love to work within a Mortgage Adviser team, as dedicated support, this could be a great next step. • This is an opportunity to join a busy, well-established mortgage team where you’ll play a key role in keeping cases moving while building your technical knowledge. Client Overview This is a team of around 20 The culture is social, supportive and collaborative. It’s a close-knit team that works hard but also makes time for team events and a positive working environment. This role would suit someone who enjoys a fast-paced setting, values teamwork, and wants to take real ownership of their work. Role Details • Supporting the mortgage and protection team with end-to-end case management. • Managing client cases through to completion, ensuring deadlines and service levels are met. • Acting as a key point of contact for clients, lenders and providers. • Handling client queries and ensuring they are resolved efficiently and professionally. • Assisting with more technical tasks such as research and suitability letter preparation (training provided). • Working closely with advisers to ensure a smooth and high-quality client experience. This is a hands-on role where you’ll have real responsibility and the opportunity to develop your technical skills over time. Benefits / Details • £28,000 – £35,000 salary depending on experience. • 23 days holiday plus bank holidays, increasing to 25 with service. • Option to compress hours and finish early on a Friday. • Company pension and death-in-service benefit. • Modern Horsham office with free parking • Support towards CeMAP qualifications and the opportunity to progress into a Mortgage & Protection Adviser role. • Longer-term development options across the wider business, including potential pathways into wealth planning. If you’re looking for a role where you can take ownership, develop your skills and be part of a supportive, fast-paced team, please apply and we can discuss the opportunity in more detail.