Mortgage Administrator

Mortgage Administrator London | Hybrid Working (3 days office, 2 days from home) Up to £32,000 Basic Salary DOE + Quarterly Bonus Are you an experienced Mortgage Administrator looking to join a highly successful, customer focused mortgage brokerage with an outstanding reputation in the market? This is an opportunity to join a growing team supporting experienced Mortgage Advisers who work with clients from some of the UK's leading corporate organisations. You'll play a key role in delivering a seamless customer journey from initial application through to completion, ensuring clients receive a first class experience every step of the way. The Role Working closely with a team of Mortgage Advisers, you'll provide comprehensive administrative support across the full mortgage process. Key responsibilities include: • Managing mortgage applications from enquiry through to completion • Processing and tracking cases across multiple lenders • Liaising with clients, lenders, solicitors and insurers • Maintaining accurate case records and documentation • Chasing outstanding requirements and progressing applications efficiently • Checking mortgage offers and lender correspondence • Providing exceptional customer service throughout the client journey • Supporting advisers with diary management and general administration tasks What's On Offer? • Basic salary up to £32,000 depending on experience • Quarterly performance related bonus of £4,000 per annum • Hybrid working model • Extensive training and onboarding support • Genuine career development opportunities • Generous holiday entitlement • Pension scheme • Employee wellbeing and benefits package • Friendly, collaborative and supportive team environment [Charles Ca...r - Job Ad | Word] About You To be considered, you'll need to have: • Previous experience as a Mortgage Administrator • Used to dealing with a high volume of cases at any given time • Strong understanding of the mortgage application process • Experience dealing with lenders, solicitors and clients • Excellent organisational and time management skills • High attention to detail • Strong communication skills, both written and verbal • A genuine passion for delivering outstanding customer service • The ability to manage multiple cases simultaneously in a fast paced environment Why Apply This is a fantastic opportunity to join an established and highly respected mortgage brokerage that continues to grow year after year. You'll be working alongside experienced professionals in a business that genuinely values customer service, teamwork and employee development. Apply today to find out more.