Mortgage Administrator

Job Title: Mortgage Administrator Position: Full time, Permanent Location: Worthing Salary: £30,000 – £35,000 (depending on experience) Are you an organized professional with a sharp eye for detail and a background in financial services? Solid Recruitment is delighted to partner with our client, a reputable financial services firm in Worthing, to find an experienced Mortgage Administrator to join their dynamic team. This is a fantastic opportunity to bring your skills to a supportive environment that values professional development. The Role: In this role, you will work closely with Mortgage Advisers and the wider support team to manage the client journey from application to completion. You will keep things running smoothly behind the scenes, ensuring data is accurate, deadlines are met, and clients receive top-tier service. Key Responsibilities • Client & Third-Party Liaison: Communicate regularly with clients, lenders, underwriters, and estate agents to chase updates and progress applications. • Data & System Management: Maintain precise client records and track workflows using the company's CRM system (ideally Intelligent Office). • Diary & Admin Support: Manage diaries, organize correspondence, answer incoming calls, and handle general office duties like scanning and filing. • Compliance & Standards: Ensure all client files and documentation meet regulatory and company compliance standards. What We Are Looking For • Experience: A minimum of 1 year of experience in a similar administration role within the mortgage sector. • The Essentials: GCSE Maths and English (Grade C/4 or above), and proficiency in MS Office (Word, Excel, Outlook). • The Software: Previous experience with a CRM (ideally Intelligent Office) is highly advantageous. Experience with DocuSign or mortgage sourcing software is a plus. • The Attitude: Self-motivated, tenacious, and highly organized. You should be comfortable prioritizing tasks in a fast-paced environment where priorities can shift quickly. • Qualifications: Ideally already studying towards—or holding—your CeMAP qualification, with a keen desire to continue learning and developing. How to Apply If you have excellent communication skills, a professional telephone manner, and the required experience, we want to hear from you! Apply today via Solid Recruitment to take the next step in your career.