Multi Track File Handler

DescriptionKeoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients. The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation. Key Responsibilities • Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers • Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k • Assessing and advising on liability and quantum • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate • Make full use of the firm’s Case Management System in progressing files from receipt to closure • Draft pleadings to include Defences and witness evidence • Attend court in person or by telephone, attend trials, settlement conferences etc as required • Achieve targets in terms of chargeable hours, WIP and the collection of client MI • Adhere to the Keoghs Values The above is not a definitive list of possible work which may be delegated. Skills, Knowledge and Expertise • EL/PL multi track file handling experience • Positive, confident and enthusiastic • Excellent listening, verbal and written communication skills • Ability to negotiate via telephone • Ability to prepare succinct and concise reports • Excellent inter-personal and client care skills • Excellent marketing skills • Excellent IT skills • High level of analytical skills • Ability to prioritise work, keep to deadlines and work under pressure • Ability to win the trust and confidence of others • Ability to make decisions • Ability to anticipate problems and identify solutions • Ability to maintain concentration and pay attention to detail • Driven to achieve • Good advocacy skills • Prior knowledge, skills and experience • Good IT skills Benefits • Davies Incentive Plan • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) • Family Cover Private Medical Insurance (Bupa) • Simply Health Care Cash Plan • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing • Death in Service • Critical Illness Cover • PHI/Income Protection (Private health insurance) • Pension Contribution based 5% Employee / 3% Employer • Employee Resource Groups • Employee Volunteering Programme • Cycle to Work Scheme* • Tech Scheme* • Season Ticket Loan* • Gym Flex* • Access to Online Discount Sites • Discounted Gourmet Society Membership • Discounted Tickets for Merlin Attractions nationwide • Discounts at local retail outlets * after successfully completing probation