Nursery Administration Apprentice

Reception Duties • Act as the first point of contact for parents, carers, visitors, and external professionals. • Provide a welcoming, professional, and friendly front-of-house service. • Answer and direct telephone calls, take accurate messages, and respond to routine enquiries. • Monitor visitor entry, ensuring sign-in procedures are followed in line with safeguarding requirements. • Maintain accurate visitor records and support attendance monitoring. • Prepare and distribute letters, newsletters, and information packs. • Manage child registers and attendance Administrative Responsibilities • Filing, scanning, photocopying, and record keeping. • Data entry and updating electronic records using nursery management systems. • Maintaining accurate and confidential child and family records. • Support the admissions process, including preparing enrolment documentation and maintaining waiting lists. • Assist with general office organisation and workflow improvements. • Support the Nursery Manager and leadership team with administrative duties as required. • Participate fully in apprenticeship training and complete coursework within agreed timescales.