Office Manager - based in Withyham TN7 - eFinancialCareers

We are looking for an experienced Office Manager to oversee the day-to-day running of the office and provide strong leadership to our administrative and support staff. This is a varied, hands-on role covering operations, people management, facilities, and administration. Previous healthcare experience is not essential, but proven experience managing a team is. Key Responsibilities • Manage the day-to-day operations of the office, ensuring smooth and efficient running of all administrative functions • Lead, supervise, and support a small team, including managing workloads, clinical diaries, and performance • Act as the first point of contact for staff on operational and HR-related queries, escalating to senior management where appropriate • Ensure that targets are being met and that the team are motivated and driven to achieve them • Oversee patient administration processes, including appointment scheduling, correspondence, and record-keeping, working closely with the Patient Care Coordinator and clinical team • Manage office supplies, equipment, and facilities, liaising with suppliers and contractors as needed • Support recruitment, induction, and onboarding of new team members • Ensure compliance with clinic policies, data protection requirements, and health and safety standards • Support the Finance team with basic administrative tasks such as invoice processing and expense tracking • Collate and maintain data to support the Business Development team, including tracking key figures, preparing summaries, and helping monitor progress against business development targets • Assist with organising meetings, events, and conferences, including logistics and attendee coordination • Identify opportunities to improve office systems, processes, and efficiency • Provide regular updates and reports to senior leadership on office operations and team performance Essential Skills & Experience • Proven experience in an office management or similar leadership role • Demonstrable experience managing, motivating, and developing a team • Strong organisational and multitasking skills, with excellent attention to detail • Confident communicator, comfortable liaising with staff, clinicians, and external suppliers • Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems • Ability to use initiative, solve problems, and manage competing priorities • Discretion and professionalism when handling confidential and sensitive information