Operational Resilience Manager, Testing

Operational Resilience Manager - Testing Location: Bristol or London Hybrid Working Available The OpportunityOliver James has partnered with a leading UK financial services organisation to recruit an Operational Resilience Manager - Testing. This is an exciting opportunity to play a key role in strengthening the organisation's operational resilience framework, ensuring critical business services can respond to, adapt to and recover from disruption. You'll lead the end-to-end delivery of operational resilience testing, working closely with senior stakeholders across the business to develop testing methodologies, execute resilience exercises, and drive continuous improvement. This is a highly visible role offering exposure across technology, operations, risk and business functions, with the opportunity to influence resilience strategy in line with UK regulatory expectations. Key Responsibilities • Lead the planning, coordination and delivery of the annual Operational Resilience testing programme. • Develop and continuously enhance scenario testing methodologies and maintain a comprehensive testing scenario library. • Deliver Important Business Service (IBS) testing in collaboration with business and technology stakeholders. • Support and oversee wider resilience exercises, including Business Continuity, IT Service Continuity, Cyber Resilience and Workplace Recovery testing. • Produce post-exercise reports, identify lessons learned and drive resilience improvement initiatives. • Contribute to Operational Resilience self-assessments, governance reporting and regulatory compliance activities. • Work closely with operational resilience, risk, technology and business teams to ensure a joined-up approach across the resilience lifecycle. • Support crisis and incident management activities, including participation in an out-of-hours on-call rota when required. Skills & Experience Required • Proven experience in an Operational Resilience role within Financial Services. • Strong knowledge of Operational Resilience frameworks, scenario testing and regulatory expectations. • Experience delivering resilience testing programmes across business and technology functions. • Familiarity with Crisis Management, Incident Management and Business Continuity planning. • Good understanding of UK regulatory requirements, including PRA/FCA Operational Resilience guidance. Exposure to DORA would be advantageous. • Strong stakeholder management skills with the ability to influence across multiple business areas. • Excellent analytical, planning and problem-solving capabilities. • Experience managing cross-functional initiatives and driving continuous improvement. • Degree-qualified in Business, Risk, Finance or a related discipline is desirable.