Operations Administrator

Operations Administrator | North Baddesley (SO52 9AE) | £13.03 per hour + Free Breakfast + Free Parking | Full-Time | 2–3 Month Temporary Contract Are you an organised and detail-focused Operations Administrator with experience in e-commerce or customer-focused environments Do you enjoy working in a fast-paced business where accuracy, teamwork, and excellent service are key Workshop Recruitment is supporting a rapidly growing business, in the search for an Operations Administrator to join their team on a temporary basis. The successful Operations Administrator will play a vital role in supporting order fulfilment, shipping coordination, and customer service operations, ensuring customers receive an exceptional experience. Key Responsibilities • Organise and coordinate bulk shipments • Process orders received through the online store • Arrange shipping for stock transfers • Process customer refunds accurately and efficiently • Support the Customer Service team with enquiries via ticketing system • Build and maintain strong relationships with customers and suppliers • Arrange product returns and exchanges • Follow established processes to ensure accuracy and efficiency Skills & Knowledge Required • Previous experience within e-commerce or a B2C environment • Experience using Excel or Google Sheets • Previous operations or administration experience • Strong organisational and time management skills • Ability to work accurately under pressure and to deadlines • Professional, confident, and customer-focused approach • Exceptional attention to detail Additional Information • Immediate start available • Temporary contract for 2–3 months • Excellent working environment • Free breakfast provided on-site • Free parking available