Operations and Performance Manager

• Work with the Group Manager & Associate Group Manager ensuring clear communication and robust operational implementation of policy, business objectives and agreed targets across thedepartment. • Support the Group Manager & Associate Group Manager with the operational management of services and supporting continuous service improvement. • Responsible for day-to-day delivery of operational performance within assigned services to achieve delivery of national and local targets and the development and delivery of improvementplans. • Responsible for assigned budgets as budgetary signature e.g. Admin cost centre budgets. • Implement HR and governance strategies and policies within relevant services to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions. • Responsible for the improvement and delivery of utilisation targets by ensuring effective and efficient usage of service capacity • Responsible for the management of service administrative staff/teams ensuring Mandatory Training, PDRs and absence are managed in line with Trust policies and procedures. • Responsible for ensuring robust processes are in place to schedule patients and utilise clinics fully meeting set Key Performance Indicators and taking appropriate and timely remedial action where necessary. • Accountable for agreed performance metrics ensuring robust monitoring and management structures are in place to ensure transparency and accountability for teams to delivery of teamscheduling targets. • Implement and review robust arrangements within relevant specialties to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, majoremergencies and mechanical failures. • Lead on project work when required as directed by the Group / Associate Group Manager For further details please see the attached job description. Job description Job responsibilities • Work with the Group Manager & Associate Group Manager ensuring clear communication and robust operational implementation of policy, business objectives and agreed targets across thedepartment. • Support the Group Manager & Associate Group Manager with the operational management of services and supporting continuous service improvement. • Responsible for day-to-day delivery of operational performance within assigned services to achieve delivery of national and local targets and the development and delivery of improvementplans. • Responsible for assigned budgets as budgetary signature e.g. Admin cost centre budgets. • Implement HR and governance strategies and policies within relevant services to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions. • Responsible for the improvement and delivery of utilisation targets by ensuring effective and efficient usage of service capacity • Responsible for the management of service administrative staff/teams ensuring Mandatory Training, PDRs and absence are managed in line with Trust policies and procedures. • Responsible for ensuring robust processes are in place to schedule patients and utilise clinics fully meeting set Key Performance Indicators and taking appropriate and timely remedial action where necessary. • Accountable for agreed performance metrics ensuring robust monitoring and management structures are in place to ensure transparency and accountability for teams to delivery of teamscheduling targets. • Implement and review robust arrangements within relevant specialties to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, majoremergencies and mechanical failures. • Lead on project work when required as directed by the Group / Associate Group Manager For further details please see the attached job description.