Operations Assistant - Events Experience Essential

Operations Assistant Kensington, London | £27,000 - £28,000 + Career Progression | Permanent, Full-Time Are you an organised, ambitious, and customer-focused professional looking to build a career within a prestigious international events environment? We are partnering with a globally recognised events organisation that delivers high-profile conferences, exhibitions, awards programmes, and industry-leading networking events across multiple continents. This is an exciting opportunity to join a dynamic operations team supporting world-class events attended by senior decision-makers, global brands, and industry leaders. The Opportunity As an Operations Assistant, you will play a pivotal role in the successful planning and delivery of a portfolio of large-scale events. Acting as a key point of contact for exhibitors, sponsors, contractors, and internal stakeholders, you will ensure exceptional service standards while supporting the seamless execution of events from planning through to on-site delivery. This role offers excellent long-term progression for someone looking to establish a career within the events industry. Key Responsibilities • Act as the first point of contact for exhibitors and event stakeholders. • Deliver professional and timely customer support via phone and email. • Coordinate exhibitor communications and logistical information throughout the event lifecycle. • Manage exhibitor, contractor, and event databases. • Support the production of exhibitor manuals and event documentation. • Maintain and update floorplans, event inventories, and operational systems. • Assist with purchase orders, supplier coordination, and administrative processes. • Support on-site event operations, including managing organiser offices where required. • Coordinate travel, accommodation, freight logistics, and venue research. • Build strong relationships with exhibitors, sponsors, venues, and international suppliers. • Support multiple projects simultaneously while maintaining exceptional attention to detail. About You We're looking for someone who is: • Highly organised with strong administrative skills. • A confident communicator with excellent written and spoken English. • Able to manage multiple priorities in a fast-paced environment. • Customer-focused and committed to delivering exceptional service. • Detail-oriented with strong problem-solving abilities. • Proactive, enthusiastic, and eager to learn. • Comfortable using Microsoft Office and business systems. • A collaborative team player who enjoys working with a wide range of stakeholders. Additional Requirements • Flexibility to travel and support events both in the UK and internationally. • Willingness to work occasional evenings and weekends during event periods. • Ability to thrive under pressure and meet critical deadlines. What's on Offer? • Salary of £27,000 - £28,000. • Exposure to prestigious international events and exhibitions. • Opportunity to work with globally recognised organisations and senior industry professionals. • Excellent training, development, and long-term career progression. • Dynamic and collaborative working environment in a prime London location. If you're looking to join a respected international business where no two days are the same and where your contribution will directly influence the success of major global events, we'd love to hear from you. Drop your files here