Operations Manager

The role of Operations Manager within this Investment Management company involves overseeing key operational processes, fund processes and ensuring efficiency across the Ops team, line management and project delivery. This is a full 360 role, a number 2 to the COO. Client Details The business is a specialist asset management group operating across Switzerland, the UK and Luxembourg. The group manages and distributes investment strategies across multiple portfolios, with over USD 3 billion in assets under management and a compact, highly experienced team. As the business continues to grow, the business is looking for a hands-on Operations Manager to help strengthen and scale the operating platform. Description This is a senior, practical and varied operations role at the centre of a growing investment management business. The Operations Manager will work closely with the COO as a trusted operational partner, helping to keep the business running smoothly day to day while improving systems, controls and processes for the next stage of growth. The successful candidate will be comfortable moving between detailed operational work, service-provider oversight, trading support, internal coordination and project delivery. This role is well suited to someone who enjoys taking ownership, solving problems and making things work better. KEY RESPONSIBILITIES · Support the smooth day-to-day running of operations across the group and its managed portfolios. · Oversee and operate key asset management systems, including custody, transfer agency, rebalancing and trading workflows. · Monitor cashflows and trading requirements, supporting pre-trade, execution and post-trade processes. · Coordinate the accurate preparation and distribution of key fund data, documentation and operational reporting for internal and external stakeholders. · Track investment allocations, investor/platform activity, fees, rebates and related operational processes. · Manage day-to-day relationships with key service providers, including administrators, custodians, transfer agents, brokers, platforms and IT providers. · Act as a central point of coordination between Operations, Finance, Sales, Compliance, Risk and senior management. · Lead or support operational improvement projects, including automation, system enhancements, data integration and regulatory updates. Profile A successful Operations Manager should have: · A strong operations background within asset management, ideally a small team environment, ideally with at least 10 years of relevant experience in a similar role · Experience managing people, processes and external service providers in a regulated environment. · Good understanding of trading workflows, cash management, fund operations and operational controls. · A graduate or equivalent background; relevant qualifications such as IMC, ACA, MBA, CFA or similar would be an advantage. · A self-motivated, proactive and pragmatic person who can work independently and take ownership. · A clear communicator with strong judgement, excellent business presence and the confidence to engage with senior colleagues and external counterparties. · Someone who enjoys a fresh challenge, can solve unfamiliar problems and wants to contribute to a growing business. Job Offer • Competitive salary ranging from GBP 100,000 to GBP 140,000k • Hybrid working; 1-2 days in the office • Comprehensive benefits package (details to be confirmed). • Opportunity to work in a respected organisation within the financial services industry. • Permanent position located in Mayfair London with travel to Geneva and Luxembourg • A chance to lead and shape operational excellence in a key department. If you are an experienced professional looking to advance your career as an Operations Manager in the financial services sector, we encourage you to apply today!