Job description
Role Accountabilities
Clinical Assessment & Early Clinical Decision Support
• Apply developed clinical judgement to assess patients presenting with undifferentiated or same day concerns within defined competence.
• Contribute meaningfully to clinical decision making by identifying relevant symptoms, recognising red flags, and determining appropriate escalation or management pathways.
• Support safe prioritisation of patients, helping clinicians manage demand effectively.
Delivery of Safe Care Within Defined Clinical Boundaries
• Provide safe and structured care for a range of minor illness and/or minor injury presentations, working within established guidelines and urgent care protocols.
• Use clinical understanding to guide appropriate next steps, ensuring care aligns with best practice and organisational governance.
• Work with a level of independence appropriate to experience, while recognising limitations and seeking senior input when required.
Contribution to Patient Flow & Operational Efficiency
• Enhance capacity in urgent care sessions by managing appropriate patients directly and supporting clinicians with timely information, assessment findings, and escalation.
• Contribute to an efficient, well organised clinical environment that supports rapid access and responsive care.
• Engage proactively in service processes that reduce delay, improve throughput, and maintain safe patient flow.
Communication, Patient Engagement & Experience
• Communicate sensitively with patients to support understanding of symptoms, care options, and next steps.
• Provide consistent, clear advice in line with clinical guidance and safety netting principles.
• Contribute to a reassuring and supportive experience for patients seeking urgent or same day care.
Clinical Governance, Documentation & Risk Management
• Maintain accurate, timely, and high quality clinical documentation to support continuity of care and clinical safety.
• Apply an understanding of risk, safeguarding, red flags, and clinical deterioration to ensure timely escalation.
• Contribute to quality improvement, clinical audit, and governance processes as part of safe practice.
Team Collaboration & Multidisciplinary Working
• Work closely with GPs, nurses, ANPs/ACPs, paramedics, and other community practitioners to ensure coordinated, integrated care.
• Share clinical insights appropriately to support safe handover and collaborative decision making.
• Contribute to a positive, supportive team culture within fast paced urgent care settings.
Professional Development & Supporting Others
• Continue building clinical expertise through training, supervision, and reflective practice.
• Support junior or developing practitioners by sharing knowledge and demonstrating good clinical and professional behaviours.
• Contribute to continuous service improvement through feedback, insight, and participation in development initiatives.
Job description
Job responsibilities
Role Accountabilities
Clinical Assessment & Early Clinical Decision Support
• Apply developed clinical judgement to assess patients presenting with undifferentiated or same day concerns within defined competence.
• Contribute meaningfully to clinical decision making by identifying relevant symptoms, recognising red flags, and determining appropriate escalation or management pathways.
• Support safe prioritisation of patients, helping clinicians manage demand effectively.
Delivery of Safe Care Within Defined Clinical Boundaries
• Provide safe and structured care for a range of minor illness and/or minor injury presentations, working within established guidelines and urgent care protocols.
• Use clinical understanding to guide appropriate next steps, ensuring care aligns with best practice and organisational governance.
• Work with a level of independence appropriate to experience, while recognising limitations and seeking senior input when required.
Contribution to Patient Flow & Operational Efficiency
• Enhance capacity in urgent care sessions by managing appropriate patients directly and supporting clinicians with timely information, assessment findings, and escalation.
• Contribute to an efficient, well organised clinical environment that supports rapid access and responsive care.
• Engage proactively in service processes that reduce delay, improve throughput, and maintain safe patient flow.
Communication, Patient Engagement & Experience
• Communicate sensitively with patients to support understanding of symptoms, care options, and next steps.
• Provide consistent, clear advice in line with clinical guidance and safety netting principles.
• Contribute to a reassuring and supportive experience for patients seeking urgent or same day care.
Clinical Governance, Documentation & Risk Management
• Maintain accurate, timely, and high quality clinical documentation to support continuity of care and clinical safety.
• Apply an understanding of risk, safeguarding, red flags, and clinical deterioration to ensure timely escalation.
• Contribute to quality improvement, clinical audit, and governance processes as part of safe practice.
Team Collaboration & Multidisciplinary Working
• Work closely with GPs, nurses, ANPs/ACPs, paramedics, and other community practitioners to ensure coordinated, integrated care.
• Share clinical insights appropriately to support safe handover and collaborative decision making.
• Contribute to a positive, supportive team culture within fast paced urgent care settings.
Professional Development & Supporting Others
• Continue building clinical expertise through training, supervision, and reflective practice.
• Support junior or developing practitioners by sharing knowledge and demonstrating good clinical and professional behaviours.
• Contribute to continuous service improvement through feedback, insight, and participation in development initiatives.