Patient Triage Coordinator

Act as a patient advocate and care navigator. To be a familiar point of contact within the triage team for other departments Help navigate health and social care pathways for patients who come through triage. To liaise with other members of the Multidisciplinary Team (MDT) To attend meetings regarding appointments and feedback on triage systems To manage a daily administrative list to coordinate patient pathways Proactively engage with patients to gather further information for clinical triage, where needed and provide appropriate signposting when advised by clinical staff. Monitor routine requests and liaising with the duty team when there needs further clinical assessment. Ensuring smooth operation of same-day triage by assessing appointment availability and knowledge of clinical rotas Use computers and IT systems extensively to carry out day-to-day duties. Job description Job responsibilities Act as a patient advocate and care navigator. To be a familiar point of contact within the triage team for other departments Help navigate health and social care pathways for patients who come through triage. To liaise with other members of the Multidisciplinary Team (MDT) To attend meetings regarding appointments and feedback on triage systems To manage a daily administrative list to coordinate patient pathways Proactively engage with patients to gather further information for clinical triage, where needed and provide appropriate signposting when advised by clinical staff. Monitor routine requests and liaising with the duty team when there needs further clinical assessment. Ensuring smooth operation of same-day triage by assessing appointment availability and knowledge of clinical rotas Use computers and IT systems extensively to carry out day-to-day duties.