Project Support Officer

Key Responsibilities: • Maintain outpatient clinic templates in line with departmental guidelines. • Manage electronic appointment systems, including letters, SMS, and voice messaging. • Support digital platforms such as Attend Anywhere and e-RS. • Work with stakeholders and support teams to deliver service improvements. • Assist outpatient booking teams with operational and system developments. • Identify and implement service enhancements and improved working practices. • Analyse and present data to support performance and future planning. • Support audits and incident reviews to ensure data accuracy and compliance. Job description Job responsibilities Key Responsibilities: • Maintain outpatient clinic templates in line with departmental guidelines. • Manage electronic appointment systems, including letters, SMS, and voice messaging. • Support digital platforms such as Attend Anywhere and e-RS. • Work with stakeholders and support teams to deliver service improvements. • Assist outpatient booking teams with operational and system developments. • Identify and implement service enhancements and improved working practices. • Analyse and present data to support performance and future planning. • Support audits and incident reviews to ensure data accuracy and compliance.