Project Team Lead & Care Coordinator

Service & Project Team Lead • Support the day-to-day delivery and development of the PACT service. • Monitor activity, caseloads and performance against agreed objectives. • Coordinate workload across the team and ensure patients receive timely follow-up and support. • Contribute to service planning, development and quality improvement initiatives. Care Coordination • Identify and support patients who would benefit from proactive multidisciplinary care. • Coordinate care plans, referrals and actions arising from MDT discussions. • Act as a point of contact for patients, carers and professionals involved in patient care. • Escalate concerns relating to patient safety, unmet need or service delays. MDT & Partnership Working • Coordinate and facilitate MDT meetings involving health, social care and voluntary sector partners. • Prepare agendas, record actions and ensure follow-up of agreed plans. • Build strong relationships with partner organisations to support integrated care. Line Management • Provide supervision and support to Care Coordinators. • Undertake one-to-ones, appraisals and wellbeing discussions. • Support staff development, training and workload management. Data & Reporting • Maintain accurate records using EMIS and reporting systems. • Produce activity and performance reports. • Monitor outcomes and support reporting requirements for the PCN and ICB. Job description Job responsibilities Service & Project Team Lead • Support the day-to-day delivery and development of the PACT service. • Monitor activity, caseloads and performance against agreed objectives. • Coordinate workload across the team and ensure patients receive timely follow-up and support. • Contribute to service planning, development and quality improvement initiatives. Care Coordination • Identify and support patients who would benefit from proactive multidisciplinary care. • Coordinate care plans, referrals and actions arising from MDT discussions. • Act as a point of contact for patients, carers and professionals involved in patient care. • Escalate concerns relating to patient safety, unmet need or service delays. MDT & Partnership Working • Coordinate and facilitate MDT meetings involving health, social care and voluntary sector partners. • Prepare agendas, record actions and ensure follow-up of agreed plans. • Build strong relationships with partner organisations to support integrated care. Line Management • Provide supervision and support to Care Coordinators. • Undertake one-to-ones, appraisals and wellbeing discussions. • Support staff development, training and workload management. Data & Reporting • Maintain accurate records using EMIS and reporting systems. • Produce activity and performance reports. • Monitor outcomes and support reporting requirements for the PCN and ICB.