Property Manager

An exciting opportunity has become available for aProperty Managerto join this specialist lettings and property management estate agency in Pinner. Our client pride themselves on their fantastic local reputation and loyal clientele which continues to result in repeat business. To be considered for this position, you will have had at least 3 years’ experience within property management and be able to demonstrate a proven track record, including problem-solving and excellent customer service. If you have a passion for the lettings industry, especially the property management side of the business, please get in touch today! Responsibilities will include: • Advising and guiding landlords on the management of their properties • Ensuring compliance with all relevant legislation and maintaining up-to-date knowledge of all imminent policy changes pertinent to our operation. Including but not limited to; KYC checks, Tenancy Agreements, HMO’s, Gas & Electrical Safety Regulations, Landlord and Tenant Law, and Fire Safety Regulations • Ensuring the department is carrying out and documenting routine inspections and arranging required works as necessary • Dealing with day-to-day maintenance issues and undertaking routine property visits • Coordinating refurbishment works including obtaining quotes and management of contractors • Liaising with tenants and contractors to ensure works are completed in a timely manner • Progressing quotes and checking/submitting invoices to ensure payment is on time • Ensuring properties comply with Health & Safety legislation and that statutory obligations are met, e.g. gas safety, electrical safety etc. • Negotiation of end of tenancy deposit dilapidations and if required dealing with TDS disputes • Dealing with insurance claims • Dealing with utility changeovers and queries • Arranging end of tenancy procedures and ensuring properties are made ready for new tenancies. Personal specification: • A minimum of 3 years’ experience within residential property management • ARLA qualification would be preferred • Understanding of current lettings legislation • Experienced in dispute resolution and problem solving • Excellent knowledge of Microsoft Office • Knowledge of Fixflo (preferred) • First class customer service skills • Highly motivated and positive with a “can do” attitude • Excellent telephone manner • Able to multi-task and prioritise workload • Full UK driving licence and own car. The salary on offer will be in the region of £33,000. Parking is available. Benefits include 21 days holiday + all bank holidays, training and development opportunities, and pension scheme.